Who we are
Resource Finance ABN 71 651 431 239 is an innovative and future leader in the outsourcing of financial services. We specialise in providing you with access to (but not limited to) residential loans, commercial loans, asset finance and leasing.
When referring to Resource Finance, “us” or “we”, we are referring to Resource Finance Pty Ltd (ABN 71 651 431 239), an Australian company based in VICTORIA.
We are committed to protecting personal privacy. Accordingly, we comply with the Australian Privacy Principles (as amended or replaced from time to time) set out in the Privacy Act 1988 (Cth) (the “Act”).
Some information you provide us, or we collect from you, as part of your dealings with us is “Personal Information” under the Act. The what, how and why of Personal Information collection is explained by this Policy, as well as how we may handle, store, use and disclose Personal Information and data.
This Policy applies to you unless you give us explicit consent to act otherwise. We encourage you to read this Policy carefully so that you understand our information handling practices. By visiting, accessing or browsing our Website: www. resourcefinance.online, registering with us, using any of our Services, uploading any data via any of our Services or by obtaining information, products or services provided via our Website or any of our Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. Who You Are
Who You Are
When referring to “you”, we are referring to users of our Website and Services. Registered users of our Services may also be described as a “Member”.
Protecting Your Personal Information is Important
Resource Finance at 4 Pickett Drive Altona North Vic 3025, we are committed to ensuring the privacy of your information and we understand how important the privacy of your personal information is to you. Resource Finance respects your privacy and is committed to protecting your privacy.
Personal information is information or opinion that allows others to identify you. It includes your name, age, gender, contact details, as well as your health and financial information. We will act to protect your personal information in accordance with the Australian Privacy Principles or an industry privacy code.
The information set out below provides an overview of how we will protect your privacy.
What personal information we collect about you
In the course of our activities, we collect and hold personal information about you. Your personal information is collected for the purpose of providing you with the product (s) and service(s) you have requested. The nature of personal information we collect from you will depend on what you have provided us with. Generally the type of personal information we collect includes your name, your mailing address, telephone number, e-mail address, date of birth, marital status, your partner’s name and date of birth, income and other financial details, employment details and credit history.
We collect most personal information about you, directly from you. We will only collect personal information from you that are necessary for one or more of our functions and activities. We will only collect personal information from you by lawful and fair means, without being unreasonably intrusive.
At or before the time we collect personal information from you, we will take reasonable steps to inform you why we are collecting that personal information, who else we might disclose that personal information to and what will happen if you do not provide personal information to us.
Wherever it is lawful and practicable, we will give you the option of not identifying yourself or not providing personal information when dealing with us. However, failure to provide full and complete information we request may mean that we are unable to provide you with the services you have requested completely and properly.
Once we hold your personal information we will take reasonable steps to keep it accurate, complete and up-to-date. We will de-identify and destroy the personal information we hold about you once our legal obligations cease.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Anti-money laundering and counter-terrorism financing act 2006
To comply with this new legislation, Resource Finance must now identify and verify new customers. We are required to obtain, verify and record information that verifies our clients before you are able to invest using our services. We are now required to obtain details such as your full name, date of birth and residential address amongst other details for these purposes and we are required to store this information for a minimum of seven years.
Information collected for this purpose will not be disclosed, sold, distributed, leased, shared or passed onto any third party unless we have your consent to do so, we have disclosed to you the types of organisations whom this information would be shared (such as for future identification purposes with a third party you may invest with) or if we are required to do so by law. We will take all reasonable security measures to protect the personal information we hold from misuse, loss and/or unauthorised access, modification or disclosure.
For more information on the anti-money laundering and counter-terrorism financing act 2006, refer to https://www.legislation.gov.au/Details/C2021C00243.
What about sensitive personal information?
In certain circumstances such as when completing a loan application we will request sensitive information. We will ask you to consent to our proposed uses of the information. We may also collect personal information incidentally. By providing us with unsolicited sensitive personal information incidentally, you consent to us using the information subject to applicable laws.
How we use your personal information
We will only use the information you provided for the purpose of providing you with the service(s) you have requested. Your personal information will only be used for the main purpose of collection, except where you consent to us using that personal information for another purpose, where the other purpose is related to the main purpose and you would reasonably expect us to use the personal information for that other purpose, or where it is permitted or required by law, or we reasonably believe it is necessary on health and public safety grounds to use the personal information for another purpose.
From time to time, we may also use your contact details for marketing communications activities. We respect your choice to opt out of these activities. Should you decide you do not wish to receive marketing or promotional material from us at any time, please let us know by sending us an e-mail (no spam please) or write to us at 4 Pickett Dr Altona North Vic 3025 or call us on 0411 959 106.
Will we share your personal information to outside parties?
Unless you request us not to, we will disclose your personal information to the following types of organisations:
banks and other financial institutions;
mortgage insurers and values
related corporations
other organisations which assist us (such as lawyers, accountants, financial planners);
organisations with whom Resource Finance have alliances and arrangements and any agents used by Resource Finance and its business partners in administering such an alliance or arrangement; and any other organisation that may wish to, or has acquired an interest in your loan, or in Resource Finance business.
Access to your personal information
You can request us to provide you with access to personal information we hold about you. We may allow an inspection of your personal information in person, or provide copies or a summary of relevant documents, depending on what is the most appropriate in the circumstances. Any charge we make for providing access will be reasonable.
Your request to access your personal information will be dealt with in a reasonable time. Note that we need not provide access to personal information if a request is frivolous, or where to provide access would pose a threat to health or public safety, unreasonable interference with another person’s privacy, or be a breach of the law. If we refuse access, we will provide you with reasons for doing so.
Accuracy
To enable us to keep our records properly, please notify us if you believe that any information we hold about you is inaccurate, incomplete or out of date and we will take reasonable steps to ensure that it is corrected. You can notify us by sending us an email (no spam please) or write to us at Resource Finance or call us on 0411 959 106 and we will take reasonable steps to ensure that it is corrected.
Our security procedures
Resource Finance takes your privacy and the privacy of its affiliates and their clients very seriously. We will take reasonable steps to protect any personal information you provide to us from misuse, loss or unauthorised access, modification and disclosure. We review our security procedures from time to time and update them when relevant.
Identifiers
We will not adopt as our own, any identifiers you may provide to us such as TFNs, Medicare numbers etc.
Links to other sites
Resource Finance website provides links to other sites for you to access. You should be aware that these other sites are not subject to our privacy standards and procedures. You will need to contact them directly to ascertain their privacy standards.
Changes to our Privacy Statement
This information relates to our current privacy standards. From time to time, we may vary our privacy standards for any reasons. We will publish any changes on this website. This privacy statement was last amended April 2021.
Complaints Resolution
Resource Finance is committed to providing a fair and responsible system for the handling of complaints from parties whose personal information we hold. We will address any concerns you have through our complaints handling process. If you have any concerns regarding the way we have handled your privacy please send us an email (no spam please) or write to us at 4 Pickett Dr Altona North Vic 3025 or call us on 0411 959 106. However, if you wish to take matters further, you may refer your concerns to the Office of the Federal Privacy Commissioner.
Contact us
If you wish to discuss our privacy policy
If you seek further information regarding this Privacy Statement or have any concerns about your privacy, please contact our Privacy Officer by:
Email: info@resourcefinance.online
Resource Finance (no spam please)
writing to us at 4 Pickett Dr Altona North Vic 3025
Telephone on 0411 959 106